The Institute has begun identifying qualifying independent freight forwarders to join its benchmarking group, G50, on best practice and business development in the sector. The benchmarking group is being formed as a result of a clear recommendation arising from the Institute’s research program on the role of the independent in global logistics, which has been ongoing since March 2016. Participants qualify by first being accredited ‘Best in Class’ by the Institute.
Best in Class accreditation denotes the highest current performance level in independent freight forwarding, used as a standard or benchmark to be equaled or exceeded. Members of the G50 represent separate and distinct territories and disciplines to ensure the highest levels of interaction and collaboration.
The G50 will commit to the adoption of best practice and by working together will accelerate the adoption of uniform standards and practices particularly in the area of IT. The aim of the group is to help organize complex processes in an efficient and effective way and in so doing identify the best ways to capture value for beneficial cargo owners. Widespread adoption of best practice will ultimately reduce costs and improve the global supply chain. G50 participants will also share with, learn from and benchmark with other members their respective experiences in Business Development strategy. Global account acquisition and participation in cross-border e-commerce will inform the working agenda.
The group will oversee the publication of a first ever guide to independent freight forwarding which will give beneficial cargo owners an insight into the growing role of the sector in global logistics. The guide which will be available online and in book form will include case studies and profiles on the members of the G50.
G50 is an important addition to the Institute’s benchmarking work. Global container terminal operators and port authorities already convene within the Institute and have contributed significantly to the development of their respective sectors.
The G50 will commit to the adoption of best practice and by working together will accelerate the adoption of uniform standards and practices particularly in the area of IT.
While benchmarking groups convene in the first instance to share best practice amongst themselves the groups also collaborate with each other to build greater mutual understanding which in turn leads to joined up thinking across the supply chain.
The first 5 members of the G50 have been successfully accredited with Best in Class, they are Quick Cargo Service representing Germany, AIT Worldwide Logistics representing the USA, PGL representing Brazil, Tri-Ad International and Aramex representing Canada.
Members of the G50 will be announced throughout 2017/18. The first meeting of the group is scheduled to take place on Wednesday, March 6th, 2019 in Long Beach California. The meeting is scheduled to coincide with the annual Trans-Pacific Maritime (TPM) conference which brings together over 3000 logistics professionals from across the world.
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WHAT ARE THE CRITERIA
Deadline for Submissions:
5PM, Monday 22nd August
DOWNLOAD SUBMISSION TEMPLATE HERE
WHAT MAKES FOR A WINNING SUBMISSION ?
WHAT IS THE EVALUATION PROCESS?
There are four steps in the evaluation process.
- The Institute conducts a secondary research program on your company.
(This involves reviewing all material in the public domain on your company. Sources include press releases, media coverage and annual reports etc) - A review of your submission.
- Telephone Interview. The Institute will speak with a designated person at your company to discuss in more detail all data collated.
- Finally all data is weighted and evaluated using the matrix below.
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BERLIN GERMANY-DECEMBER 2016
QUICK CARGO SERVICE ACCREDITED WITH ‘BEST IN CLASS’ STATUS
Global Institute of Logistics Accredits Quick Cargo Service with Best in Class Accreditation at a Press Conference Today in Berlin Germany
The Global Institute of Logistics has today announced that Quick Cargo Service Germany has been accredited with Best in Class status in recognition of the company’s outstanding contribution to the development of best practice in independent freight forwarding in Germany and beyond. Quick Cargo Service is the first independent freight forwarder to achieve ‘Best in Class” accreditation from GIL as has been given that honor in recognition of the esteem in which the company is held both in Germany and globally.
Pioneer status is not new to QCS, having pioneered:
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- The Best Practice of connecting with agents worldwide. From its inception QCS through the pioneering work of Dieter Haltmayer has traveled to the main production markets of the world to build up relationships with both the cargo owner and freight QCS was the first small forwarder that operated Germany-wide and invested in overseas business trips.
- The Best Practice of co-purchasing with fellow agents to remain competitive with multinationals. IGLU (The Interessengemeinschaft Luftfracht, German for, “association of common interests in airfreight“) is regarded globally as the benchmark in co-purchasing and is a testament to the vision and leadership of QCS and Dieter Haltmayer in particular.
- The Best Practice of bringing together freight forwarders to create networks. Dieter Haltmayer formed the ‘Air Service Group’ in 1976; ASG was a network of agents at all German airports. This practice of alliance development has continued throughout the company’s history, the formation of the Aerospace Logistics Group which concentrates on aircraft spare parts in 2007 by QCS under the supervision of Stephan Haltmayer is a testament to this.
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Speaking at today’s Press Conference, Dieter Haltmayer Founder and President of Quick Cargo Service said:
“I am delighted to accept this accreditation as ‘Best in Class’ from the Global Institute of Logistics. Being the best has always been and will always remain our mission at QCS. We endeavor to be the best in every aspect of our business, including the best freight forwarder, the best partner, and the best employer.
Today’s accreditation proves that QCS is ready for the future, our board led by my children, Stephan, Heidi, and Jennifer will continue to build on the work of the last 42 years and are adapting and developing our company to meet the challenges and opportunities of the 21st Century freight forwarding industry. I look to the future with great confidence”
Stephan Haltmayer Managing Director Quick Cargo Service added:
“It is our privilege at QCS to be the first “Best in Class” independent freight forwarder to be accredited by the Global Institute of Logistics. It is humbling to join the ranks of other great German companies who have achieved this honor, like Hellmann, HHLA and Hamburg Port Authority. I very much look forward to collaborating with the Institute on the development of our case study and to working with the other ‘Best in Class ‘forwarders from around the world in building up the knowledge base around best practice. We are no strangers to the alliance concept and I welcome the opportunity to be part of a group that represent the “best of the best”, I believe we can achieve great things together and ensure the long-term survival and development of our industry”
TORONTO CANADA-FEBRUARY 2017
TRI-AD INTERNATIONAL FREIGHT FORWARDING ACCREDITED WITH ‘BEST IN CLASS’ STATUS
Global Institute of Logistics Accredits Tri-Ad International Freight Forwarding with Best in Class Accreditation in Recognition of the development of White Glove Smart Courier Services in Canada
The Global Institute of Logistics has today announced that TRI-AD INTERNATIONAL FREIGHT FORWARDING has been accredited with Best in Class status in recognition of the development of its White Glove Smart Courier Service in Canada. The announcement is the result of the Institute’s ongoing research into the evolving role of the Independent Freight Forwarder in Global Logistics, which will be published in 2017. The research is in response to the increasing trend by Beneficial Cargo Owners (BCO’s) to outsource the management of their freight traffic, logistics, and supply chain support functions to the independent freight forwarding sector.
In identifying Triad as Best in Class, the Institute is recognizing the pioneering work in white glove logistics services at the company under the stewardship of Linda Collier, its founder, and President. White glove service is one of the supply chain’s most complex specialty areas, encompassing everything from first- and final-mile value-added services, to delicate or high-value product handling. The White Glove Smart Courier program developed at the company demonstrates the unique value creation that is achieved by skilled logisticians in response increasing complexity in supply chains.
The specific application of the White Glove Smart Courier concept that was evaluated by GIL was the solution developed for the Canadian banking sector. Within the Canadian market, there are 6 plus global Banks, each with a demand for specialized White Glove services. Triad developed a high-security process to remove assets, protect the data information stored on these assets, and show full traceability to destruction and/or data wiping. To achieve this objective Triad upskilled its driver workforce to perform pre-inspection of goods, and assembly/commissioning on-site thereby replacing the need and high cost for on-site technicians. Such has been the success of the program, Triad performs these services throughout Canada, the United States, and the Caribbean at the rate of 10,000 devices per month.
Commenting on today’s announcement, Kieran Ring CEO at the Institute said
“I am delighted to present Tri-Ad International Freight Forwarding with its accreditation as Best in Class, I have worked very closely on the research which informed our decision and am in no doubt that in Triad the Institute has identified one of the world’s leading independent freight forwarders. The story of the company’s development is inspiring and demonstrates how by adopting a customer first, market aware approach independent freight forwarders can not only survive but thrive in the global marketplace.
Triad’s White Glove Smart Courier program demonstrates the power of logistics when properly and comprehensively applied. Logistics is the art and science of adding value to goods before, in and after transit between point A and point B. Triad’s program incorporates all these elements by including appointment setting, pre-inspection of goods, assembly/commissioning on site, removal of all packaging material and products to be returned before finally performing an accountable and sustainable end of life/recycling program. I have no doubt that Triad are making a significant contribution to the supply chain which supports the nation’s banking sector by thinking and acting lean and green”
Commenting on today’s announcement, Linda Collier President and Founder of Tri-Ad International Freight Forwarding said:
“I am delighted to accept this accreditation as ‘Best in Class’ from the Global Institute of Logistics. Being the best has always been and will always remain our mission at Triad. We endeavor to be the best in every aspect of our business, including the best freight forwarder, the best partner, and the best employer.
Thanks to our clients for choosing Triad. Their loyalty ensures our work and services meets their satisfaction and maintains our global position. I’m very proud of our employees. Thanks to their dedication and commitment, Triad is the epitome of ‘Best in Class’.
I very much look forward to collaborating with the Institute on the development of our case study and to working with the other ‘Best in Class’ forwarders from around the world in building up the knowledge base around best practice”
NOTES TO EDITORS
ABOUT TRI-AD INTERNATIONAL FREIGHT FORWARDING
Tri-ad began doing business in 1988 and has grown into a multi-million-dollar freight forwarding company. Our name means “Three Modes” and represents the three major modes of transportation offered by our company: Land, Sea, and Air.
Founded by Linda M. Collier, a former transportation executive with years of experience at a major European freight forwarder. Today, Tri-ad has over 90 employees and has become one of the premier international freight forwarding companies around the world. Because of our many global partners, we can offer a seamless system that integrates the three modes of transportation, giving our clients faster, more secure services.
Tri-ad has been named Canada’s Fastest Growing Company for 3 consecutive years, and founder, Linda Collier, has received many other awards for her extraordinary leadership. We lead the competition with an ever-expanding array of professional services for every major market segment. At Tri-ad, we take full advantage of the most innovative technological breakthroughs for the custom freight forwarding industry.
http://tri-ad.ca/
ABOUT GLOBAL INSTITUTE OF LOGISTICS
The Global Institute of Logistics (GIL) was established in 2003 under the Chairmanship of renowned US logistician and author Robert V. Delaney in response to the global logistics industry’s call for “joined up thinking” amongst stakeholders in the global supply chain. GIL looks to resolve the challenges facing the global logistics chain of managing single transport modes, modal systems, and targets which are set on stand-alone operations to create a seamless global logistics system.
Acting as a think tank within the sector, GIL brings together thought-leaders and thought-followers as part of a global knowledge network committed to building up the information base, best practices and standards needed. This, in turn, creates a platform through which knowledge is shared, best practice is adopted and trade developed. Today the Institute is a community of organizations and professionals from across the world that share a commitment to collaborating on global logistics solutions.
The Institute’s mission is to ‘Network the Global Logistics Community’
For further information, visit www.globeinst.org
For further information,
Contact the Institute’s Media Director:
mediadirector@globeinst.org
CHICAGO USA-APRIL 2017
AIT WORLDWIDE LOGISTICS ACCREDITED ‘BEST IN CLASS’
Global Institute of Logistics Accredits AIT Worldwide Logistics Best in Class in Recognition of the development of the company’s culture which has been developed and formalized to prioritize relationship excellence as the core value and guiding principle in the company’s development.
AIT Worldwide Logistics, the Chicago USA based global independent freight forwarder has been accredited Best in Class by the Global Institute of Logistics. The designation Best in Class is reserved for those independent freight forwarders identified by the Institute as demonstrating a commitment to best practice in logistics execution.
The announcement is the result of the Institute’s ongoing research into the evolving role of the Independent Freight Forwarder in Global Logistics, which will be published in 2018. The research is in response to the increasing trend by Beneficial Cargo Owners (BCO’s) to outsource the management of their freight traffic, logistics, and supply chain support functions to the independent freight forwarding sector.
AIT’s accreditation with Best in Class is in recognition of the company’s culture which has been developed and formalized to prioritize relationship excellence as the core value and guiding principle in the company’s development. AIT have embedded a commitment to excellence in the conduct of both internal and external relationships in their company culture and regard this principle as central to its strategic foundation.
AIT recognize that relationship excellence begins within the company and between co-workers and that the quality of interaction between team members will directly affect the company’s customer either positively or negatively.
The company’s commitment to relationship excellence is articulated in AIT’s mission, vision, and core values, statements which are foundational to the company culture. AIT has a very clear idea of why they are doing what they do (mission) where they are trying to go (vision) and how they are going to go about it (values).
Mission, vision and value statements can sound intangible and cryptic to the uninformed, but to visionaries like Vaughn Moore President & CEO at AIT, their development is a vital step in building a strong foundation of consensus for the organization with core value behaviors outlined to be an AIT teammate.
The effect of AIT’s culture program has been to build consensus within the organization around the core principle of relationship excellence. This principle, in turn, influences the tools that AIT build and the services they deliver.
AIT is in effect putting theory into practice. Academics argue that excellence in the conduct of relationships is Best Practice 101 in logistics execution. Indeed, Institute research proves that there is a direct correlation between relationship excellence and the quality and costs of the logistics service delivered.
AIT’s culture provides a benchmark for the industry to emulate and crucially the essential ingredient that a Beneficial Cargo Owner (BCO) should look for when choosing its logistics partner.
Commenting on today’s announcement, Kieran Ring CEO at the Institute said
“AIT is known in the global logistics industry as the ‘One to Watch’ amongst global independent freight forwarders, and our research makes it very clear why. Everything that Vaughn Moore and his team do at AIT is meticulously planned and executed.
They say the higher the skyscraper, the deeper the foundation and AIT’s culture development program is just that, a foundation on which to build a global logistics company with real depth and reach. AIT realizes that competing on operational excellence alone, where they excel, will not get them to where they want to go. They need to have a competitive advantage, and in choosing relationship excellence and making it a core competence and guiding principle in the company’s development, AIT has chosen the most effective differentiator.
No other service is influenced as much by relationship excellence as logistics provision, once trust is established between colleagues, partners, and customers through sincerity, reliability and consistency, the hallmarks of relationship excellence, things get done, information gets shared, and freight moves faster. Vaughn Moore AIT’s President and CEO is the Chief Advocate for the company’s culture, he radiates charisma and genuinely relates to people excellently, he is not asking anybody at AIT to do anything that he does not do himself and at the end of the day that is what matters.
I am encouraged that at a time when there are many demands for capital, AIT has chosen to invest in its culture, great to see Vaughn and his team setting a global best in class standard, leading the way and ultimately providing a benchmark for others to emulate. Congratulations to all concerned.”
Vaughn Moore, President, and CEO of AIT Worldwide Logistics responding to the announcement said:
“AIT is honored to receive the Best-in-Class designation from a respected independent third party with such insightful knowledge of the transportation industry. We appreciate the acknowledgment from the Global Institute of Logistics, and I offer my thanks to all AIT team members for their individual contributions that have collectively helped us earn this recognition.
Our teammates all over the world are engaged in an ongoing effort to strengthen and evolve the company culture. Every day, the company’s Vision, Mission, and Core Values are expressed in our relationships with customers, partners, community members and each other. Those relationships drive the qualities for which AIT is known including our consultative approach, flexible solutions, competitive pricing and high performance.
While teammates at AIT continue to advance our vision of becoming the global logistics provider respected for delivering a world-class experience, we look forward to sharing our passion for culture by participating in the Institute’s forthcoming global benchmarking group.”
NOTES TO EDITORS
ABOUT AIT WORLDWIDE LOGISTICS:
Founded in 1979, Itasca, Illinois-based AIT Worldwide Logistics is a full-service transportation management provider. With continental headquarters in Chicago, Amsterdam and Hong Kong, AIT’s offices form a vast network spanning the globe. By coupling a flexible business model with robust technology that presents end-to-end shipment visibility, AIT delivers precisely tailored supply chain efficiencies for almost every industry imaginable. Leveraging creative, competitively priced multimodal solutions, AIT removes the complexity from global logistics puzzles, helping companies thrive by regaining focus on the core goals of their business.
For more information, visit http://www.aitworldwide.com
Our Mission
At AIT, we vigorously seek opportunities to earn our customers’ trust by delivering exceptional worldwide logistics solutions while passionately valuing our co-workers, partners and communities.
ABOUT GLOBAL INSTITUTE OF LOGISTICS
The Global Institute of Logistics (GIL) was established in 2003 under the Chairmanship of renowned US logistician and author Robert V. Delaney in response to the global logistics industry’s call for “joined up thinking” amongst stakeholders in the global supply chain. GIL looks to resolve the challenges facing the global logistics chain of managing single transport modes, modal systems, and targets which are set on stand-alone operations to create a seamless global logistics system.
Acting as a think tank within the sector, GIL brings together thought-leaders and thought-followers as part of a global knowledge network committed to building up the information base, best practices and standards needed. This, in turn, creates a platform through which knowledge is shared, best practice is adopted and trade developed. Today the Institute is a community of organizations and professionals from across the world that share a commitment to collaborating on global logistics solutions.
The Institute’s mission is to ‘Network the Global Logistics Community’
For further information, visit www.globeinst.org
For further information,
Contact the Institute’s Media Director:
mediadirector@globeinst.org
& For AIT Contact Matt Sanders
msanders@aitworldwide.com
LONDON UNITED KINGDOM OCTOBER 2017
B&H WORLDWIDE ACCREDITED WITH ‘BEST-IN-CLASS’ STATUS
The Global Institute of Logistics has today announced that B&H Worldwide has been accredited with Best-in-Class status, in recognition of the company’s outstanding contribution to the development of best practice in independent freight forwarding and logistics in the global aerospace vertical.
B&H Worldwide’s accreditation as Best-in-Class arises from the Institute’s ongoing research into the evolving role of the Independent Freight Forwarder in global logistics. The final report will be published in 2018. The research is a response to the growing trend of Beneficial Cargo Owners (BCO’s) outsourcing the management of their freight traffic, logistics, and supply chain support functions to the independent freight forwarding sector.
The report includes a module on the role of the independent freight forwarder in the global aerospace industry. The Institute has determined that B&H Worldwide is the benchmark independent freight forwarder in the sector. The research, coupled with peer group opinion, warrants this accreditation.
ACCREDITATION FROM KIERAN RING FOUNDER GLOBAL INSTITUTE OF LOGISTICS
Globalization has fueled deregulation and open skies agreements have made it possible for airlines to build global networks. This has led to increasing demand for freight and logistics services to match the lengthening supply chain.
The Maintenance, Repair, Overhaul (MRO) Market which includes the overhaul, repair, inspection or modification of an aircraft was valued at US$135.1 Billion in 2015, three-quarters of the US$180.3 Billion aircraft production market. The freight and logistics support needed to keep the MRO supply chain operating on target and on time is astounding and pushes logistics service providers to the pinnacle of performance.
The costs of an aircraft on the ground (AOG) is estimated to be $1 million per day, including passenger compensation which must be paid for delayed and canceled flights. Responding to these emergencies results in the ultimate demonstration of time-critical shipment ability and demands the highest levels of communication, coordination, and control in the logistics process to get aircraft back in the air.
Measured against all these drivers, the research found that B&H Worldwide operates and executes to logistics standards, in excess of what is considered the norm for the industry. The company, with 30 years of specialization in this vertical, has gained an edge over its competitors. This is a consequence of staying focused and continuing to innovate in line with the growing, exacting and changing demands in the industry.
B&H’s decision in 2014, to separate its IT development division from main operations by establishing wholly-owned technology business B&H InTech, has proven particularly astute. The Company’s best of breed solution, OnTrack has grown to become the operating platform of choice for many of the leading airlines and is regarded as the benchmark technology in end-to-end rotable transport management
InTech, when combined with the company’s full suite of products and services, has provided the framework through which B&H has developed its control tower logistics solution which is its 4PL model for the industry.
This is the ultimate in full-service logistics outsourcing, and best demonstrates the power of logistics to transform and optimize an airline’s supply chain. With its development of control tower solutions, B&H have proved worthy for accreditation as Best-in-Class. The Institute’s Report will include a case study on the development, implementation, and effectiveness of this programme in its final report.
An expansion of the case study will provide the core content for a workshop for the aerospace industry, to speed its adoption as best practice in the sector.
Speaking at today’s Press Conference, Stuart Allen, CEO, B&H Worldwide said:
“This accreditation is an exceptional honor. I am truly grateful to our employees around the world for their passion and ambition to exceed the standards of service in aerospace logistics and of course to all our customers who took part in the Institute’s research”.
“Being named the world’s Best-in-Class Global Aerospace Logistics Company endorses our uniqueness and confirms our belief in specializing solely in this sector. Our desire to be the best, rather than the biggest is borne out by this extraordinary, independent award”.
Speaking at today’s Press Conference, Kieran Ring CEO and Founder of the Institute said:
“I am delighted to present B&H Worldwide with its accreditation as Best-in-Class, I have worked very closely on the research which informed our decision, and I am in no doubt that in B&H Worldwide, the Institute has identified one of the world’s leading independent freight forwarders”.
“The story of the company’s development is inspiring and demonstrates that by adopting a customer first, market-aware approach, independent freight forwarders can, not only survive but thrive in the global marketplace”.
“B&H Worldwide is operating and executing to logistics standards beyond what is expected in the industry. A confluence of circumstances, driven by the demands of the aerospace industry and combined with 3 decades of hands-on experience in the vertical, has propelled the company to the top of the class, to Best-in-Class”.
“Having worked personally on the research into B&H, I’m drawn to using a medical metaphor to describe their approach. An AOG situation is the equivalent of a medical emergency and is best dealt with by the clinician with the most specialist knowledge in that field. That’s how B&H are regarded by their customers, more specialized than a general practitioner, skilled, timely and resolute in their approach, intuitively knowing what’s best while at the same time keeping a cool head. B&H are consultants in all but name”.
NOTES TO EDITORS
ABOUT BEST-IN-CLASS:
Best-in-Class accreditation from the Global Institute of Logistics is awarded to only one company in each vertical market in global freight forwarding. B&H Worldwide has further established its market-leading position by attaining this remarkable accomplishment.
ABOUT B&H WORLDWIDE:
Established in 1988 in the UK, B&H Worldwide is a market leader in the highly specialist aerospace logistics industry. Over the last 30 years, B&H has expanded globally and today operates from ten strategically positioned aerospace hubs around the world and has a customer base that includes airlines, spare part stockists, MROs, and repair vendors. Its innovative, in-house designed OnTrack software sets the benchmark for the aerospace logistics industry.
Information on B&H Worldwide’s leading logistics solutions can be found at www.bhworldwide.com
ABOUT GLOBAL INSTITUTE OF LOGISTICS
The Global Institute of Logistics (GIL) was established in 2003 under the Chairmanship of renowned US logistician and author Robert V. Delaney in response to the global logistics industry’s call for “joined up thinking” amongst stakeholders in the global supply chain. GIL looks to resolve the challenges facing the global logistics chain of managing single transport modes, modal systems, and targets which are set on stand-alone operations to create a seamless global logistics system.
Acting as a think tank within the sector, GIL brings together thought-leaders and thought-followers as part of a global knowledge network committed to building up the information base, best practices and standards needed. This, in turn, creates a platform through which knowledge is shared, best practice is adopted and trade developed. Today the Institute is a community of organizations and professionals from across the world that share a commitment to collaborating on global logistics solutions.
The Institute’s mission is to ‘Network the Global Logistics Community’
For further information, visit www.globeinst.org
For further information,
Contact the Institute’s Media Director:
mediadirector@globeinst.org
For B&H Contact Cathy Howe, Director. Pilot Marketing Services
ch@pilotmarketing.co.uk